📞 Prospecting
Cold Call Role Play: "Just Send Me an Email"
"Send me an email" usually means "go away". Here the rep agrees, asks one question to make the email relevant, and turns a 20-second call into a booked meeting.
Script (2 speakers)
Rep: Hi Jordan, it's Sam from Brightline. I know I'm calling out of the blue. Can I have thirty seconds, then you decide?
Jordan: Just send me an email.
Rep: Happy to. So I don't send you something useless, can I ask one question?
Jordan: <sigh> Go on.
Rep: How are you onboarding new warehouse staff right now? Paper, video, or someone shadowing?
Jordan: Shadowing. It eats up my best people for two weeks.
Rep: That's exactly what I was going to write about. Teams like yours cut that to three days.
Jordan: Three days? How?
Rep: Easier to show than email. Fifteen minutes Tuesday or Wednesday?
Jordan: Wednesday, ten o'clock. Send the invite.
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What Makes This Work
- ✓Asks permission for 30 seconds
- ✓Agrees to the email, then asks one relevant question
- ✓Finds real pain (best staff lost to shadowing)
- ✓Offers two time options instead of "when are you free?"
More Examples
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Objection handling
Price Objection Role Play: "It's Too Expensive"
The buyer likes the proposal but says it costs 40% more than the current provider.
🔍
Discovery
Discovery Call Role Play Example
The rep uncovers the real reason a buyer is shopping for new software.
🥊
Objection handling
Competitor Objection Role Play: "We Already Use Another Tool"
The buyer is happy with a competitor. The rep finds the gap without attacking it.
🔁
Retention
Retention Role Play: Saving a Cancellation
A customer calls to cancel; the account manager finds the real reason.
Make Your Own Version
Change the names, the product or the situation. The AI rewrites it and voices every speaker.
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