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CEFR A2 • Food & Drink English

Ordering Pizza by Phone: ESL Listening Dialogue (A2)

A A2 English listening dialogue. A customer phones a pizza restaurant and orders a delivery. Use it for listening practice, role play or homework, and generate the audio in a US, UK or Australian accent.

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Dialogue Script (2 speakers)

Staff: Luigi's Pizza, how can I help you? Customer: Hi, I'd like to order a delivery, please. Staff: Sure. What would you like? Customer: One large margherita and one medium pizza with mushrooms and chicken. Staff: Anything to drink? Customer: Two bottles of water, please. Staff: What's your address? Customer: It's 14 Oak Road, flat 2. Staff: And your phone number? Customer: 07946 212 380. Staff: Great. That's twenty-six dollars. It'll be with you in about thirty minutes. Customer: Perfect, thanks!
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Key Vocabulary

delivery
Bringing food or a parcel to your home.
topping
Food put on top of a pizza, like cheese or mushrooms.
address
The number and street where you live.
in about
Approximately (in about 30 minutes).

Comprehension Questions

  1. What pizzas does the customer order?
  2. What is the customer's address?
  3. When will the pizza arrive?

Tip: after you generate the audio, open its Lesson view for a printable transcript, vocabulary list and quiz with answers.

How to Use It in Class

  • Before listening: pre-teach the key vocabulary and ask students to predict what happens.
  • First listen: students answer the comprehension questions without the script.
  • Second listen: give out the script and have students underline useful phrases.
  • Speaking: pairs role-play the dialogue, then change one detail and improvise.

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