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CEFR B1 β€’ Travel English

Renting a Car: ESL Listening Dialogue (B1)

A B1 English listening dialogue. A traveller rents a car and asks about insurance and fuel. Use it for listening practice, role play or homework, and generate the audio in a US, UK or Australian accent.

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Dialogue Script (2 speakers)

Agent: Good afternoon. Do you have a reservation? Customer: Yes, under the name Kowalski. A small car for four days. Agent: Here it is. Can I see your driving licence and a credit card? Customer: Here you are. Agent: Would you like to add full insurance? It's twelve dollars a day. Customer: What does it cover? Agent: Any damage to the car, with no extra payment if there's an accident. Customer: Okay, I'll take it. I'm not used to driving on the left. Agent: Good idea. The car has a full tank. Please return it full too. Customer: Where do I drop it off? Agent: Right here, before ten o'clock on Friday.
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Key Vocabulary

driving licence (UK) / driver's license (US)
An official card that shows you can drive.
insurance
Protection that pays if there is an accident.
full tank
The car has as much fuel as possible.
to return
To give something back.

Comprehension Questions

  1. How many days does the customer rent the car for?
  2. What does the extra insurance cover?
  3. How should the customer return the car?

Tip: after you generate the audio, open its Lesson view for a printable transcript, vocabulary list and quiz with answers.

How to Use It in Class

  • Before listening: pre-teach the key vocabulary and ask students to predict what happens.
  • First listen: students answer the comprehension questions without the script.
  • Second listen: give out the script and have students underline useful phrases.
  • Speaking: pairs role-play the dialogue, then change one detail and improvise.

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