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CEFR B2 β€’ Emergencies English

Reporting a Stolen Phone to the Police: ESL Listening Dialogue (B2)

A B2 English listening dialogue. A victim reports a phone theft and describes what happened. Use it for listening practice, role play or homework, and generate the audio in a US, UK or Australian accent.

Dialogue Script (2 speakers)

Officer: Good afternoon. How can I help you? Victim: I'd like to report a theft. Someone stole my phone about an hour ago. Officer: I'm sorry to hear that. Where did it happen? Victim: Outside the metro station on Central Square. A man on a bike snatched it out of my hand. Officer: Did you see his face? Victim: Not clearly. He was wearing a grey hoodie and a black helmet. Quite young, I think. Officer: What kind of phone is it? Victim: A silver smartphone with a blue case. I've already blocked the SIM card. Officer: Good. I'll write up the report. Here's your reference number. Victim: Thanks. My insurance company will need it. Officer: Exactly. We'll contact you if we find anything.
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Key Vocabulary

to report
To officially tell the police about something.
suspect
A person the police think did a crime.
to snatch
To take something quickly and roughly.
reference number
A number that identifies a report.

Comprehension Questions

  1. Where was the phone stolen?
  2. How does the victim describe the suspect?
  3. Why does the victim need a reference number?

Tip: after you generate the audio, open its Lesson view for a printable transcript, vocabulary list and quiz with answers.

How to Use It in Class

  • Before listening: pre-teach the key vocabulary and ask students to predict what happens.
  • First listen: students answer the comprehension questions without the script.
  • Second listen: give out the script and have students underline useful phrases.
  • Speaking: pairs role-play the dialogue, then change one detail and improvise.

Need This at a Different Level?

Change the level, the situation or the target words. ZenMic writes a new dialogue and voices it in a minute.

Make a Custom Dialogue β†’

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