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CEFR C1 β€’ Business English

A Media Interview With a CEO: ESL Listening Dialogue (C1)

A C1 English listening dialogue. A journalist challenges a CEO about a product recall. Use it for listening practice, role play or homework, and generate the audio in a US, UK or Australian accent.

Opens the Studio with this script loaded and a voice for each speaker. Change any line or accent, then generate the MP3 for your class. No sign-up needed to try.

Dialogue Script (2 speakers)

Journalist: Thank you for joining us. Your company is recalling two hundred thousand heaters. What went wrong? CEO: A small number of units have a fault in the power switch. Customer safety is our absolute priority. Journalist: With respect, you knew about this fault in March. Why wait until October? CEO: We needed to understand the scale of the problem before acting. Journalist: Isn't that evading the question? Customers were at risk for seven months. CEO: <short pause> You're right, and I take full responsibility. We should have acted sooner. Journalist: What are you doing to make sure it doesn't happen again? CEO: We're commissioning an independent safety review, and we'll publish the results in full. Journalist: So, full transparency? CEO: Full transparency. Customers deserve nothing less.
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Key Vocabulary

recall
When a company asks customers to return a faulty product.
to take responsibility
To accept that something is your fault.
to evade the question
To avoid answering directly.
transparency
Openness and honesty.

Comprehension Questions

  1. Why is the company recalling the product?
  2. How does the journalist challenge the CEO?
  3. What does the CEO promise at the end?

Tip: after you generate the audio, open its Lesson view for a printable transcript, vocabulary list and quiz with answers.

How to Use It in Class

  • Before listening: pre-teach the key vocabulary and ask students to predict what happens.
  • First listen: students answer the comprehension questions without the script.
  • Second listen: give out the script and have students underline useful phrases.
  • Speaking: pairs role-play the dialogue, then change one detail and improvise.

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