# At the Post Office: ESL Listening Dialogue (A2)

> Free A2 ESL listening dialogue. A customer sends a parcel abroad and chooses a delivery option. Script, vocabulary, questions and AI audio.

Canonical: https://zenmic.com/esl/dialogues/post-office/
Last updated: 2026-10-20

CEFR A2 • Services English

A A2 English listening dialogue. A customer sends a parcel abroad and chooses a delivery option. Use it for listening practice, role play or homework, and generate the audio in a US, UK or Australian accent.

Opens the Studio with this script loaded and a voice for each speaker. Change any line or accent, then generate the MP3 for your class. No sign-up needed to try.

## Dialogue Script (2 speakers)

Clerk: Next, please. Customer: Hello. I'd like to send this parcel to Australia. Clerk: Let me weigh it. <short pause> Two kilos. What's inside? Customer: Books and a small present. Clerk: Would you like standard or express delivery? Customer: How long does standard take? Clerk: About two weeks. Express is five days, but it's more expensive. Customer: It's a birthday present for next week, so express, please. Clerk: That's thirty-five dollars. Here is your tracking number. Customer: Thank you very much.

Want your own version? The AI writes a fresh script and casts a voice for every speaker. [Make a New One Like This →](https://zenmic.com/studio/?template=esl-listening-dialogue&topic=A2+listening+dialogue%3A+At+the+Post+Office.+A+customer+sends+a+parcel+abroad+and+chooses+a+delivery+option.)

## Key Vocabulary

parcel

A package you send by post.

to weigh

To measure how heavy something is.

tracking number

A number to check where a parcel is.

standard / express

Normal speed / fast delivery.

## Comprehension Questions

1. Where is the parcel going?
2. What is inside the parcel?
3. Which delivery option does the customer choose, and why?

Tip: after you generate the audio, open its **Lesson view** for a printable transcript, vocabulary list and quiz with answers.

## How to Use It in Class

- **Before listening:** pre-teach the key vocabulary and ask students to predict what happens.
- **First listen:** students answer the comprehension questions without the script.
- **Second listen:** give out the script and have students underline useful phrases.
- **Speaking:** pairs role-play the dialogue, then change one detail and improvise.

## More A2 Dialogues

[✈️ A2 Airport Check-In Checking in luggage, boarding pass details and asking for gate directions.](https://zenmic.com/esl/dialogues/airport/) [🗺️ A2 Asking for Directions A tourist asks a local how to get to the train station.](https://zenmic.com/esl/dialogues/asking-directions/) [🚆 A2 Buying a Train Ticket A passenger buys a return ticket and asks about the platform.](https://zenmic.com/esl/dialogues/train-ticket/) [🚕 A2 Taking a Taxi A passenger takes a taxi to a hotel and asks about the fare.](https://zenmic.com/esl/dialogues/taxi/)

[← All ESL listening dialogues](https://zenmic.com/esl/dialogues/)

## Need This at a Different Level?

Change the level, the situation or the target words. ZenMic writes a new dialogue and voices it in a minute.

[Make a Custom Dialogue →](https://zenmic.com/studio/?template=esl-listening-dialogue&topic=A2+listening+dialogue%3A+At+the+Post+Office.+A+customer+sends+a+parcel+abroad+and+chooses+a+delivery+option.)