# Reporting Lost Luggage: ESL Listening Dialogue (B1)

> Free B1 ESL listening dialogue. A passenger's suitcase didn't arrive and they fill in a report. Script, vocabulary, questions and AI audio.

Canonical: https://zenmic.com/esl/dialogues/lost-luggage/
Last updated: 2026-10-20

CEFR B1 • Travel English

A B1 English listening dialogue. A passenger's suitcase didn't arrive and they fill in a report. Use it for listening practice, role play or homework, and generate the audio in a US, UK or Australian accent.

Opens the Studio with this script loaded and a voice for each speaker. Change any line or accent, then generate the MP3 for your class. No sign-up needed to try.

## Dialogue Script (2 speakers)

Agent: Hello. How can I help? Passenger: My suitcase didn't come out at baggage claim. I've waited forty minutes. Agent: I'm sorry. Which flight were you on? Passenger: The flight from Madrid, IB 314. Agent: Can you describe the suitcase? Passenger: It's a large red suitcase with black wheels. There's a yellow ribbon on the handle. Agent: Thank you. It looks like it stayed in Madrid. It should arrive on tomorrow's flight. Passenger: Tomorrow? I have a meeting in the morning. Agent: We'll deliver it to your hotel. And you can buy essentials up to one hundred euros. Keep the receipts. Passenger: Okay. At least I can buy a shirt.

Want your own version? The AI writes a fresh script and casts a voice for every speaker. [Make a New One Like This →](https://zenmic.com/studio/?template=esl-listening-dialogue&topic=B1+listening+dialogue%3A+Reporting+Lost+Luggage.+A+passenger%27s+suitcase+didn%27t+arrive+and+they+fill+in+a+report.)

## Key Vocabulary

baggage claim

Where you collect your bags at the airport.

to describe

To say what something looks like.

to deliver

To bring something to a place.

essentials

Things you really need, like a toothbrush.

## Comprehension Questions

1. Where did the passenger fly from?
2. What does the suitcase look like?
3. What can the passenger buy?

Tip: after you generate the audio, open its **Lesson view** for a printable transcript, vocabulary list and quiz with answers.

## How to Use It in Class

- **Before listening:** pre-teach the key vocabulary and ask students to predict what happens.
- **First listen:** students answer the comprehension questions without the script.
- **Second listen:** give out the script and have students underline useful phrases.
- **Speaking:** pairs role-play the dialogue, then change one detail and improvise.

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[← All ESL listening dialogues](https://zenmic.com/esl/dialogues/)

## Need This at a Different Level?

Change the level, the situation or the target words. ZenMic writes a new dialogue and voices it in a minute.

[Make a Custom Dialogue →](https://zenmic.com/studio/?template=esl-listening-dialogue&topic=B1+listening+dialogue%3A+Reporting+Lost+Luggage.+A+passenger%27s+suitcase+didn%27t+arrive+and+they+fill+in+a+report.)