# Calling the Landlord About a Repair: ESL Listening Dialogue (B1)

> Free B1 ESL listening dialogue. A tenant phones the landlord because the heating has stopped working. Script, vocabulary, questions and AI audio.

Canonical: https://zenmic.com/esl/dialogues/landlord-repair/
Last updated: 2026-10-20

CEFR B1 • Housing English

A B1 English listening dialogue. A tenant phones the landlord because the heating has stopped working. Use it for listening practice, role play or homework, and generate the audio in a US, UK or Australian accent.

Opens the Studio with this script loaded and a voice for each speaker. Change any line or accent, then generate the MP3 for your class. No sign-up needed to try.

## Dialogue Script (2 speakers)

Landlord: Hello, Mark speaking. Tenant: Hi Mark, it's Julia from flat 3. I'm afraid the heating isn't working. Landlord: Oh no. Since when? Tenant: Since yesterday evening. The boiler is making a strange noise. Landlord: Is there hot water? Tenant: No, nothing. And it's very cold at night. Landlord: I'm sorry about that. I'll call the plumber right away. Tenant: Thanks. When do you think he can come? Landlord: I'll try to get him there tomorrow morning. Will you be home? Tenant: I'll be home until eleven. Landlord: Perfect. I'll text you when I've confirmed the time.

Want your own version? The AI writes a fresh script and casts a voice for every speaker. [Make a New One Like This →](https://zenmic.com/studio/?template=esl-listening-dialogue&topic=B1+listening+dialogue%3A+Calling+the+Landlord+About+a+Repair.+A+tenant+phones+the+landlord+because+the+heating+has+stopped+working.)

## Key Vocabulary

boiler

The machine that heats water and the home.

to fix / to repair

To make something work again.

plumber

A person who repairs water pipes and heating.

as soon as possible

Very quickly.

## Comprehension Questions

1. What is the problem?
2. How long has it been broken?
3. When will the plumber come?

Tip: after you generate the audio, open its **Lesson view** for a printable transcript, vocabulary list and quiz with answers.

## How to Use It in Class

- **Before listening:** pre-teach the key vocabulary and ask students to predict what happens.
- **First listen:** students answer the comprehension questions without the script.
- **Second listen:** give out the script and have students underline useful phrases.
- **Speaking:** pairs role-play the dialogue, then change one detail and improvise.

## More B1 Dialogues

[🏥 B1 Doctor's Consultation Describing symptoms like headaches and sleep problems, and getting advice.](https://zenmic.com/esl/dialogues/doctors-appointment/) [🏦 B1 Opening a Bank Account A new resident opens a bank account and asks about fees and cards.](https://zenmic.com/esl/dialogues/bank-account/) [🏠 B1 Viewing an Apartment to Rent A tenant views a flat and asks about rent, bills and the contract.](https://zenmic.com/esl/dialogues/renting-an-apartment/) [🔊 B1 Complaining to a Noisy Neighbour A resident politely asks a neighbour to keep the music down at night.](https://zenmic.com/esl/dialogues/noisy-neighbour/)

[← All ESL listening dialogues](https://zenmic.com/esl/dialogues/)

## Need This at a Different Level?

Change the level, the situation or the target words. ZenMic writes a new dialogue and voices it in a minute.

[Make a Custom Dialogue →](https://zenmic.com/studio/?template=esl-listening-dialogue&topic=B1+listening+dialogue%3A+Calling+the+Landlord+About+a+Repair.+A+tenant+phones+the+landlord+because+the+heating+has+stopped+working.)